FAQ

 WHAT FORMS OF PAYMENT DO YOU ACCEPT?

All of our online orders are processed through secure encryption with Shopify and through Etsy Secure Processing at our American Carver Etsy Shop. We accept all major credit cards, including Visa, MasterCard, Discover, AMEX, Apple Pay and Android Pay.

DO YOU OFFER FREE SHIPPING?

Yes, in both our online retail store (AmericanCarver.com) and on our Etsy Shop, we offer free USA shipping for orders totaling $35.00 or more. 

DO I HAVE TO CREATE AN ACCOUNT TO BUY?

No, you are not required to create an account or purchase any of our products on our AmericanCarver.com store. Etsy has their own rules for purchasing, should you choose to shop on our Etsy Shop. You are welcome to create an account on AmericanCarver.com to make return shopping experiences faster and more enjoyable. You will have access to your prior orders, updated shipping addresses, ability to change your password and more!

DO YOU HAVE VIDEOS THAT SHOWCASE YOUR PRODUCTS?

Yes! We believe that custom videos enhance the shopping experience and allow you to get a clearer understanding of the product and what it offers. Videos can be found on the individual product page as the last product image. While not every product currently has a video, we are working to add videos to all of our products! You can also see our videos on the American Carver YouTube Channel.

DO YOU OFFER WHOLESALE ACCOUNTS?

In the past we did offer wholesale accounts for the products we manufacture, however, we are not accepting wholesale orders at this time. Should that change, we will update this page.

HOW ARE YOU STAYING SAFE IN THIS COVID ERA?

We pride ourselves in keeping safe while looking out for one another. All of our products are made by healthy folks, sanitized and packaged cleanly for a safe shipping experience to your home or office.